FAQs

RING SLINGS IN GENERAL

WHAT ARE RING SLINGS?

A ring sling is a baby carrier. It is essentially a long piece of fabric which gets pulled between two rings to create a pocket for your baby. 

HOW DO I USE A RING SLING?

For video tutorials on how to use a ring sling, check out our tutorials page.

HOW LONG CAN I WEAR MY BABY?

Most ring slings (including our own) are tested and approved for a weight up to 35lbs.

WHEN CAN I START WEARING MY BABY?

We recommend that you start wearing your baby once baby has hit 7lbs. 

POPPET IN GENERAL

WHERE ARE POPPET SLINGS MADE?

POPPET is based in the SF Bay Area. All our sling are currently sewn by hand by our wonderful seamstresses in a San Francisco studio.

DO YOU OFFER BABYWEARING SUPPORT?

If you are running into issues in using your sling, check out our handy tutorials page. If this doesn't help, feel free to reach out to us here

ARE POPPET SLINGS SAFE?

Absolutely! We know that you are carrying precious cargo and take our responsibility to you seriously. We use rings made specifically for ring slings, and our fabrics are super supportive.

However, all that being said, please make sure you are following safe babywearing techniques. For more information, check out our tutorials page and thoroughly read our Safety Tips

WHAT SIZE SLING SHOULD I GO WITH?

POPPET offers three lengths of sling:

Standard - approx 72-75"

Long - approx 82-85"

Extra Long - approx 92-95"

Slings are measured from base to top of rings. The length of our slings is a matter of preference a is highly subjective. Some people may want a longer tail so that they can cover up while nursing, others prefer a longer tail because they prefer the aesthetic. 

Please note our slings are individually sewn so there may be a slight variation in lengths. 

POPPET FABRICS

WHY LINEN

For further information on why we make linen slings, check out the Fabric Descriptions page.

POPPET RINGS

TELL ME ABOUT YOUR RINGS

POPPET uses aluminum rings. These are made specifically for ring slings and are incredibly strong.

CAN YOU CHANGE MY RINGS?

I am afraid we do not offer a custom ring swap service, If you would like to have your rings swapped to another color, you should contact a qualified seamstress.

 

ORDERING

HELP! THE SLING I WANT IS OUT OF STOCK - WILL IT COME BACK?

We will have a Spring-Summer release and a Fall-Winter release each year. Most slings will be restocked throughout the season. If a sling you want is not currently in stock, please feel free to reach out and we will do our best to let you know when it will be back! 

AM I ABLE TO PREORDER NEW RELEASES?

In the interest of fairness, we do not offer the ability to preorder. We will advertise our release dates and times in advance. 

HOW DO I MAKE SURE I DON'T MISS OUT?

Follow us on social media! We will post all updates to our instagram account, facebook page and facebook group

 

SHIPPING

HOW IS MY SLING SHIPPED?

Your sling will be shipped via USPS tracked Priority Mail.

WHEN IS MY SLING SHIPPED?

Your sling will be shipped within 72 hours of your order being confirmed.

HOW CAN I TRACK MY ORDER?

To track your order, head on over to our order tracking page. You will need your order number - this can be found on your order email confirmation email.

DO YOU SHIP INTERNATIONALLY?

At this time we ship to the US and UK only. We hope to branch out in the near future! 

 

WARRANTY

For further details on our warranty, please take a look at the Warranty page.

 

RETURNS

For further details on our returns policy, please take a look at the Returns page.